Tenant experience is a top priority for most Commercial Real Estate leaders.
The on-demand economy is reshaping tenant expectations about how real estate is consumed, technology-enabled facilities and personalised experiences are already transforming the CRE industry.
Today, creating superior experiences is not just about engaging the tenant. It is also about extending services to the “end-user,” or the day-to-day consumer of that space: a retail shopper; a resident living in a multifamily property; an employee working in an office space; or a manufacturer using a warehouse.
As attention spans wane, it will likely become more difficult to attract and retain tenants and end-users.
What should CRE organisations do in 2020? How to make tenants happy?
Turnover is expensive.
Getting your property ready to rent, advertising the vacancy, showing the property, and screening tenants are some of the most costly and labour-intensive tasks involved in owning and profiting from a rental property.
Once you’ve found an ideal tenant, retention of that renter will become an important aspect of your business. Here are some tips on how to do just that:
Environmental and security technology investments will improve the tenant experience. Adding smart building features such as lighting sensors, smart plugs, and lowering energy usage, water, and waste reduction.
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